Terms and Conditions

Revised July 27 2017

Certification

 First Aid & CPR

In order to obtain certification, participants must:

– attend 100% of the course. Students who are late may be denied admission.
– participate in class activities and demonstrate their practical skills to the required standard.
– pass a multiple choice test.

Mental Health First Aid

In order to obtain certification, participants must:

– attend 100% of the course. Students who are late may be denied admission.
– participate in class activities

Repeat classes
If you do not pass the practical or written parts of the course successfully, you can repeat the full course one time, free of charge (subject to availability). Repeat course requests must be made in writing.

Transfers
If you need to transfer to a different course date, please contact our office as soon as possible before your scheduled class. Transfers are subject to an administration fee. If you transfer to a different course date and then subsequently cancel your place on the course, you will not receive a refund. If the course you are registered on is sold out (full) a transfer will not be permitted if requested within three business days of the course start date.

Sickness
If you are unable to attend the course due to sickness, please contact us immediately. You may be able to attend an upcoming course, subject to availability. Re-registration requests must be made in writing.

Cancellations
If you cancel: If you cancel five or more business days before the course date, you will receive a full refund less an administration fee. If you cancel less than five business days before the course date you will not receive a refund.

If we cancel: Safe + Sound First Aid Training Ltd. reserves the right to cancel a course. Most of our courses run as scheduled, however if an instructor is sick or enrolment is low we may have to cancel. If we cancel the course you will receive a full refund.

No Shows
If you do not show up for your course, you will not receive a refund or be able to apply your payment to another course.

Safe + Sound reserves the right to change these terms and conditions at any time.Terms and Conditions